Banking SPICE - Towards a common language for the financial sector

Introduction

An Open Innovation Framework for Services Process Improvement in the Financial Sector

The role of Luxembourg as a financial “hub” is well known throughout the world. At a macroeconomic level, the service sector represents 86% of the total GDP and financial services are the most important driver of the country’s GDP growth.
As part of its INNOFinance initiative, The Public Research Center Henri Tudor is partnering with the international standards community to promote quality standards, innovation and governance principles for the Luxembourg financial marketplace. The ISO/IEC 15504 process assessment standard (known as SPICE) is a universally recognized standard that has already been successfully applied in the IT, Aerospace and Automotive sectors. This new approach of applying a specific ISO standard to the financial services sector will allow us to develop structured financial governance tools that will include models, assessment tools, and process improvement and capability determination techniques.

Objectifs

The objective of this one-day conference is to present this new approach of applying a specific ISO standard to the financial services sector. This approach will allow the development of structured financial governance tools that will include models, assessment tools, process improvement and capability determination techniques.

Programme

Research activities on that topic involve many Luxembourg financial Place and Consulting partners as well as the support or commitment of major professional associations: ABBL - Association des Banques et Banquiers Luxembourg, IRE - Institut des Réviseurs d’Entreprises, ALCO - Association Luxembourgeoise des Compliance Officers, IIA Luxembourg Chapter - Institute of Internal Auditors, PRIM-Risk Management Professionals in Luxembourg, Association des PSF de support, ISACA Luxembourg Chapter - Information Systems Audit and Control Association, etc

PLENARY SESSIONS
8h30-9h00	Coffee and Registration
09h00 - 09h15	Welcome speech Claude Wehenkel, CEO, CRP Henri Tudor
9h15-11h30	Promoting Excellence in the Financial Services - Global overview Chair: Béatrix Barafort, Head of Unit, CRP Henri Tudor
9h15-9h45	Next Generation SPICE Alec Dorling, international coordinator on ISO/IEC 15504 related initiatives (UK)
9h45-10h15	An Open Innovation Framework for Services Process Improvement in the Financial Sector Anne-Laure Mention, Project Manager and Béatrix Barafort, Head of Unit, CRP Henri Tudor
10h15-10h30	Coffee Break
10h30-11h00	Stakes of the INNOFinance Framework David Hagen, Head of Department, Supervision of IT and Support Function PFS, Supervisory Commission of the Financial Sector (Luxembourg)
11h00-11h30	Understanding the true nature of processes and how this can improve your business Antonio Coletta, Qual. IT Consulting (Italy)
11h30-12h30	International context and experiences Chair: Alec Dorling, international coordinator on ISO/IEC 15504 related initiatives (UK)
11h30-12h00	Global Software Development – Opportunities and Threats Dr. Ita Richardson, Senior Lecturer / Project Leader, Lero – the Irish Software Engineering Research Centre (Ireland)
12h00-12h30	Using CMMI and SPICE frameworks to support software maintenance, based on Front office and Back office organizational approach Jean-Martin Simon, Managing Director for Expertise and Appraisals, QUALIUM Groupe ALL4TEC (France)
12h30-14h00	Lunch
14h00-16h00	Stakes of ISO/IEC 15504 use Chair: Anne-Laure Mention, Project Manager, CRP Henri Tudor
14h00-14h30	Using Measurement to Translate Business Vision into Operational Software Strategies Jürgen Münch, Division Manager for Quality Management, Fraunhofer Institute for Experimental Software Engineering (Germany)
14h30-15h00	Effective Process Innovations based on Assessment and Modelling Timo Varkoi, Project manager, Tampere University of Technology (Finland)
15h00-15h30	Quality of processes in the service industry: a help or a necessity? The point of view of a practitioner Hubert Brogniez, Managing Director, Finalyse
15h30-16h00	Using capability model for the assessment of Internal Control and Risk Management Olivier de Colnet, Product Manager, André Rifaut, Scientific Coordinator and Project Manager, CRP Henri Tudor
16h00-16h15	Coffee Break
16h15-17h40	Professionals of Financial Sector Chair: Pierre Henin, Managing Director, Sun Microsystems Financial Sector S.à r.l.
16h15-16h55	SPICE/ISO 15504 as integration platform for the relevant regulations and standards to enable IT-Governance Andreas Nehfort, Owner and Manager, Nehfort IT-Consulting KEG (Austria) Return of experience on multi-site process harmonization/integration Gregor Gedlicka, Chief Process Officer, Wave Solutions Information Technology GmbH (Austria)
16h55-17h25	Towards a common reference framework for all PSF/S - A first piece of the puzzle: the ISO 20000 Process Reference Model Pascal Lanser, Managing Director, IBM Services Financial Sector Luxembourg S.à r.l. Alain Renault, scientific coordinator, CRP Henri Tudor
17h25-17h30	Closure Session
17h30	Cocktail

Public cible

Banks and financial institutions, regulatory bodies, financial professional associations, audit and consulting companies, ISO/IEC 15504 experts

Langues

English

Informations Pratiques

Conditions d'inscription

Registration must be done 7 days before the event. You will be receiving the confirmation and access map by e-mail before the day of the event.

Contact et Inscription

SITec / Tel : +352 42 59 91 300 / Fax : 0352 42 59 91 777 / event@tudor.lu